Process Improvement

Business processes have an innate tendency to either become misaligned or inefficient.  In this consulting area, we focus on two aspects of process improvement: increasing process efficiency and eliminating waste. This includes, but not limited to, identifying and eliminating:

  • Duplication of work activities

  • Non-value added steps

  • Unnecessary cost

  • Causes of rework

  • Bottlenecks that increase wait-time